When I consider a person whose communication style I
admire in terms of professionalism in my field, the person that comes to mind
is Stephanie Andraisi. Stephanie was the Director of Children’s Ministries and
the head of the Early Childhood Education board at the church where I held my
first Director’s position. As a young Director and particularly one who was not
strong in confrontation or communication I always admired how Stephanie was
calm, cool and collected even in stressful situation. I can recall times when I
would sit in her office in tears after speaking with a family who had a concern
about the school. When we had a round of layoffs due to budget cuts in our
center Stephanie sat with me as I had to let faculty go. Stephanie was a
calming presence to the teachers when I had to take frequent teary breaks.
Stephanie was very collected and knew exactly what to say. Even years later I
am not at able to emulate her communication style completely although
experience has gotten me closer.
It is so rewarding knowing those kinds of people; while I was reading your post, a coworker came to mind, she is as well very calm even in stressful situations. I am always telling her that she is like my mentor that I look at her actions because I want to be like her. To be able to have an excellent communication skill, we need to be confident and secure of ourselves.
ReplyDeleteJennifer,
ReplyDeleteIt is wonderful that you had such a presence to help you through some difficult times. She sounds like she was a great example as well as mentor. This field can be very emotional and difficult but having people like that in our lives makes it an easier path to take.